BigCommerce ADA Compliance: Ensuring Accessibility for All

bigcommerce ada compliance

In today’s digital age, having an online presence is crucial for businesses, including e-commerce stores. However, it’s equally important to ensure that your online store is accessible to everyone, including individuals with disabilities. This is where BigCommerce ADA compliance comes into play. In this guide, we’ll explore the steps and strategies to make your BigCommerce store accessible to all users.


Ensuring accessibility for all users is not only a legal requirement but also a moral obligation for businesses. BigCommerce, a popular e-commerce platform, offers robust tools and features to help you achieve ADA compliance effortlessly. In this article, we will delve into the details of BigCommerce ADA compliance and provide valuable insights to help you navigate this important aspect of online business.

What is BigCommerce ADA Compliance?

BigCommerce ADA compliance refers to making your online store on the BigCommerce platform accessible to individuals with disabilities. This includes ensuring that people with various impairments, such as visual, auditory, or mobility-related, can browse, shop, and interact with your website without any barriers.

Getting Started with BigCommerce ADA Compliance

Let’s dive into the essential steps to ensure ADA compliance on your BigCommerce store:

Conduct an Accessibility Audit

Before making any changes, it’s essential to assess your website’s current level of accessibility. This can be done through automated tools, manual testing, or by hiring accessibility experts.

Choose an Accessible Theme

Select a BigCommerce theme that is designed with accessibility in mind. Look for themes that provide features like alternative text for images and keyboard navigation.

Use Alt Text for Images

When adding images to your product listings, use descriptive alt text to provide information about the image. This helps visually impaired users understand the content.

Ensure Keyboard Navigation

Test your website’s navigation using only a keyboard. Make sure all interactive elements are accessible and can be activated without a mouse.

Implement Descriptive Headings

Use meaningful and hierarchical headings to structure your content. This makes it easier for screen readers to interpret and present the information.

Provide Transcripts for Multimedia

If you include videos or audio content, ensure that transcripts are available. This assists users with hearing impairments.

Create Accessible Forms

Design your online forms with accessibility in mind. Label form fields clearly and provide error messages that are easy to understand.

Promoting Accessibility for All

Once you’ve ensured BigCommerce ADA compliance for your online store, it’s crucial to spread the word and let your audience know that you’ve taken steps to create an inclusive shopping experience. Here are some strategies to promote accessibility:

Inclusive Marketing Campaigns

Craft marketing messages that emphasize your commitment to accessibility. Highlight the features and improvements you’ve made to make your online store more user-friendly for individuals with disabilities.

Educational Content

Create blog posts, videos, or infographics that educate your audience about the importance of web accessibility. Share tips and best practices for making online spaces inclusive.

Social Media Engagement

Use your social media platforms to share stories and testimonials from customers who appreciate your store’s accessibility features. Encourage user-generated content that showcases the positive experiences of all shoppers.

Collaboration and Partnerships

Collaborate with disability advocacy groups or organizations. Partnering with them can help raise awareness and provide you with valuable insights on improving accessibility further.

Accessibility Statement

Include an accessibility statement on your website. This statement should outline your commitment to accessibility, the steps you’ve taken, and how users can reach out with accessibility-related concerns.

Regular Accessibility Audits

Continue to conduct regular accessibility audits to ensure your website maintains compliance over time. Address any issues promptly to provide a seamless experience for all users.

By implementing these strategies, you not only promote your commitment to accessibility but also create a positive brand image that resonates with a wide range of customers.

In Conclusion

In the competitive world of e-commerce, ensuring BigCommerce ADA compliance is not just a legal obligation but a way to stand out and serve a broader audience. Creating an inclusive online shopping experience is a win-win, as it not only helps you avoid legal repercussions but also enhances your brand’s reputation and customer base. Remember, accessibility is an ongoing journey, and the effort you put into it is an investment in the future success of your online store.

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